Shipping Policy

Last Updated: July 22, 2026

At JABA'S, we are committed to delivering premium-quality socks quickly, safely, and efficiently. We work with trusted courier partners to ensure that your order reaches you in excellent condition and within the estimated delivery timeline.

Please read our Shipping Policy carefully before placing an order.

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1. Order Processing

Once your order is successfully placed, our team begins processing it as quickly as possible.

• Orders are generally processed within 1–2 business days.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During festive seasons, promotional sales, or high-demand periods, processing may take slightly longer.

After your order has been processed, it will be handed over to our courier partner for shipment.

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2. Shipping Coverage

Currently, JABA'S delivers across most locations in India.

Delivery availability depends on:

• Courier service coverage
• PIN code accessibility
• Local delivery conditions

If your location is not serviceable, our support team will contact you regarding the available options or process a refund if necessary.

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3. Estimated Delivery Time

Estimated delivery timelines are:

• Metro Cities: 2–4 Business Days
• Tier 2 & Tier 3 Cities: 3–6 Business Days
• Remote Locations: 5–8 Business Days

Please note that these are estimated delivery times and may vary due to courier operations or unforeseen circumstances.

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4. Shipping Charges

JABA'S strives to provide affordable shipping for all customers.

• Free Shipping may be available on eligible orders or during promotional campaigns.
• Shipping charges, if applicable, will be clearly displayed at checkout before payment.
• Any additional charges for remote-area delivery (if applicable) will be communicated before order confirmation.

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5. Order Tracking

Once your order is shipped, you will receive:

• Shipping Confirmation Email
• SMS/WhatsApp Notification (if available)
• Tracking Number
• Courier Partner Details

You can use the tracking information to monitor the status of your shipment.

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6. Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery is unsuccessful due to:

• Incorrect address
• Incorrect phone number
• Customer unavailable
• Refusal to accept the package

the shipment may be returned to our warehouse. Additional shipping charges may apply for re-dispatch, where applicable.

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7. Address Accuracy

Customers are responsible for providing complete and accurate shipping information, including:

• Full Name
• House/Flat Number
• Street Address
• Area/Locality
• City
• State
• PIN Code
• Mobile Number

JABA'S is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

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8. Delayed Deliveries

While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

• Extreme weather conditions
• Natural disasters
• Public holidays
• Transportation disruptions
• Government restrictions
• Courier operational delays
• High order volumes during sales or festivals

In such situations, we appreciate your patience and understanding.

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9. Damaged Packages

If your package appears damaged at the time of delivery:

• Inspect the package before accepting it.
• If possible, refuse delivery of severely damaged packages.
• Contact our customer support within 48 hours of delivery.
• Share photos of the package and the product along with your Order ID.

Our team will investigate the issue and provide an appropriate resolution.

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10. Lost Shipments

If your order is marked as delivered but has not been received:

• Contact us within 48 hours of the delivery notification.
• We will coordinate with the courier partner to investigate the issue.

If a shipment is confirmed as lost during transit, JABA'S will arrange a replacement (subject to stock availability) or process a refund, as applicable.

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11. International Shipping

At present, JABA'S ships only within India.

We are working towards expanding our services internationally. Please stay connected with us for future updates.

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12. Cash on Delivery (COD)

Cash on Delivery (COD) may be available for selected PIN codes.

JABA'S reserves the right to:

• Restrict COD for certain locations.
• Verify COD orders before dispatch.
• Cancel COD orders if verification is unsuccessful.

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13. Force Majeure

JABA'S shall not be held responsible for delays or failure to deliver orders due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Earthquakes
• Fire
• Pandemic or epidemic
• Government restrictions
• Transportation strikes
• Internet or communication failures

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14. Policy Updates

JABA'S reserves the right to modify or update this Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon publication on this page.

We encourage customers to review this policy periodically.

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15. Contact Us

For any shipping-related questions or assistance, please contact us:

JABA'S

📍 Address:
18/Second Floor, Akshardham Society,
Hathi Mandir Road, Katargam,
Surat – 395004, Gujarat, India

📞 Phone:
+91 98791 92666

📧 Email:
support@jabas.in (Replace this with your official business email if different.)